How can I become a Participating Provider with IHG?
Can I get a listing of Client/Payors in my area?
Where do I send claims?
How do I appeal the way a claim was paid?
How do I identify an IHG member?
How do I verify benefits?
My state has a standard application form; will you accept the form in lieu of completing the IHG Application?
What labs can I refer members to?
What other providers are in my area?
Do I get a provider number or billing number once I’ve been credentialed & accepted into the network?
I am leaving my provider group but would like to retain my membership in the IHG provider network. What should I do?
How do I obtain a copy of my contract with IHG?
What products and services are offered by IHG?
How do I determine what products I participate with in the IHG provider network?



Q. How can I become a Participating Provider with IHG?
A. You can request an application by either contacting our Customer Service Department at 866-511-4757 or requesting an application on our website.

Q. Can I get a listing of Client/Payors in my area?
A. Please contact your Provider Representative located in your region.

Q. Where do I send claims?
A. Mail claims to the address listed on the Member ID Card.



Q. How do I appeal the way a claim was paid?
A. IHG recommends contacting the payor to verify the claim was paid in accordance with plan benefits. If you feel that the claim was processed in error, please contact Customer Service Department at 866-511-4757 for instructions on how to appeal the claim.

Q. How do I identify an IHG member?
A. IHG makes every effort to identify participating PPO members. Most members have a Member ID card that contains IHG’s name and/or logo.  Click here to see a sample ID card with the IHG logo.

Q. How do I verify benefits?
A. Please contact the payor listed on the Member ID card for benefit information.

Q. My state has a standard application form; will you accept the form in lieu of completing the IHG Application?
A. Yes

Q. What labs can I refer members to?
A. Please verify with our Customer Service Department at 866-511-4757 to verify what labs are participating.

Q. What other providers are in my area?
A. This can be found by visiting our online provider directory.

Q. Do I get a provider number or billing number once I’ve been credentialed & accepted into the network?
A. No. IHG verifies providers by their FEIN#.

Q. I am leaving my provider group but would like to retain my membership in the IHG provider network. What should I do?
A. Please click here to submit your request and you will receive correspondence from a Provider Representative.

Q. How do I obtain a copy of my contract with IHG?
A. Please contact your Provider Representative to obtain a copy of your contract.

Q. What products and services are offered by IHG?
A. Please refer to the SERVICES section of this website or contact our Customer Service Department at 866-511-4757.

Q. How do I determine what products I participate with in the IHG provider network?
A. Please contact your Provider Representative to obtain information on your product participation